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How much
does shipping cost? When will I receive my order?
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Please
click here for our current shipping and delivery
schedule.
- Books shipped to Canada
will incur an additional 5% (GST) charge. No additional fees (duties, customs)
will be collected upon delivery.
- Only one shipping and
handling fee will be charged no matter how many books are ordered - they must
be ordered at the same time & shipped to the same
location
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Which payment
methods do you accept?
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We accept Visa and
MasterCard, or you may pay through PayPal (includes Visa, MasterCard, Amex,
Discover, and checking account). All prices are in U.S.
funds.
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How will I know that you received my order and
when my order has been shipped?
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You will receive
confirmation from us by Email as soon as your order is received, and again the
day your order is shipped. When available, a tracking number will be sent to
you via Email
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What is your
return policy?
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We know how important a
gift of When We Were Married is to you, and we stand behind it
100%.
If, for any reason, you
are not absolutely delighted and satisfied with your order, simply return it to
us within 60-days for a full refund of the purchase price, less shipping costs
– no questions asked.
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I placed an order and then changed my mind or
realized I made a mistake? What should I
do?
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We pride ourselves on
our ability to ship orders quickly; because of this your book may be printed
within hours of placing your order. PLEASE double-check your Email
confirmation, which you will receive right after you place your order, and
contact us right away if you see any errors.
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I just
received my order and see a mistake. Can I get a
replacement?
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We understand that
everyone makes mistakes. Please take special care when reviewing your order.
Check your spelling, dates and names carefully; we will send you an Email
confirmation as well. In the event that you made an error and need a
replacement, we will print and ship you a new book at a
discount.
Of course if we made the
error we will send a replacement book promptly at no charge to
you.
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When will the 2011 edition
be available?
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The 2011 edition will be
available mid-January, 2012.
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Who writes
the astrological report?
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The astrological chart
and reports are custom-printed using customized software, called Kepler, from
Cosmic Patterns. This is the same professional software used by the the
Internet's most popular horoscope firms.
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Do you ship internationally
or to APO/FPO addresses?
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At this time,
we only ship to the United States and Canada.
We do, however, accept
orders for shipment to APO/FPO addresses. Orders to these addresses are
promptly shipped via Priority Mail. Second Day and Next Day delivery are
notavailable.
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Is gift
wrapping available?
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We take great pride in
our packaging – each book and CD is carefully wrapped in white tissue paper
before being placed inside the keepsake box. The keepsake box is placed in a
re-sealable plastic sleeve and then wrapped in white shipping paper. At this
time we do not offer additional gift wrapping services.
Once your order has been
placed, you will receive a receipt from us by e-mail. No invoice will be sent
with your order.
To order the keepsake they will treasure
forever for only $39.95 - CLICK
HERE!
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